Airbnb has banned landlords from requiring guests to wash dishes

The Airbnb rental service has banned owners from requiring guests to perform laborious cleaning before departure, including taking out the trash, washing dishes and removing bed linen. This is reported in the updated rules of the platform.

Landlords will no longer be able to require guests to perform time-consuming tasks that are usually the responsibility of professional cleaners. In particular, guests will not be required to take off their bed linen, take out the trash and wash dishes. At the same time, the owners will still be able to ask to put used dishes in the sink or collect towels. The new rules apply to bookings made starting November 20, 2026.

All accommodation requirements must be indicated in the announcement prior to booking. It will be prohibited to enter new conditions after placing an order, including through messages. The owners will also not be able to fine guests or restrict access to the declared facilities. An additional service fee must be included in the booking price.

Airbnb will take into account the housing specifics and local circumstances. For example, in case of drought and restrictions on water consumption, hosts will be able to ask guests to spend less time in the shower. If the accommodation rules violate the platform's policy, the company will be able to request that the ad be changed, issue a warning, or lower its position in the search. The decision can be appealed.

The revision of the rules followed complaints from users about excessive cleaning requirements. Airbnb said that the rules of the house often turned out to be confusing and burdensome, and stressed that they want to make the requirements for guests more understandable and predictable.

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The Financial Times (FT) newspaper reported on August 30 that the European Commission (EC) is preparing a new law that will help EU countries deal with the consequences of a massive increase in short-term rental housing. The project will set criteria for imposing restrictions on the use of apartments through platforms like Airbnb. Today, the market has become an arena of legal battles, the newspaper emphasizes. According to JRC, short-term rentals cover only 1.2% of the housing stock in the EU.